About Me

Let Me Introduce Myself.

I'm a tech enthusiast with a business mindset.

Hello! I'm Andrea, an AWS Certified Solutions Architect Associate and Cloud Practitioner passionate about data engineering. My unique blend of technical skills (B.S. in Software Engineering) and business acumen (Master's in Business Management) empowers me to design and implement data-driven solutions that address complex business challenges. I'm particularly interested in leveraging AWS cloud technologies to build scalable, efficient data infrastructures and pipelines that deliver actionable insights.

My core data engineering skills include:

  • Designing and implementing scalable data pipelines
  • Building and managing ETL processes
  • Data warehousing and data modeling
  • Data integration and transformation
  • Working with big data technologies such as Hadoop and Spark
  • Database management with MySQL, PostgreSQL, and NoSQL databases
  • Ensuring data quality, governance, and security
  • Utilizing cloud platforms (AWS) for data solutions

I have distinctive proficiency in both written and verbal communication complemented by exceptional interpersonal skills. I possess a keen ability to multi-task, organize, and improve processes. I bring positive energy with an emphasis on quality, a meticulous eye for detail, and a knack for problem-solving.

If you are interested in learning more about my skills and how I can help your company, please send me a LinkedIn message or email me at: andreahayes.dev@gmail.com.

My Skills

AWS

Java

Python

SQL

HTML

Name: ANDREA HAYES

LinkedIn: Andrea_Hayes_MSML

GitHub: NikkLuna

Phone: AVAILABLE UPON REQUEST

Email: ANDREACHRISTINEHAYES@OUTLOOK.COM

My Art: Website

"Patience, persistence and perspiration make an unbeatable combination for success."

-Napoleon Hill

My Experience

My Work History

See my highlighted work history below.

September 2022
until
Current
Amazon
Amazon Robotics Floor Monitor ICQA

Obtained FAST (Floor Access Safety Training) certification to operate on the AR robotics floor. Utilize FAST procedures and wear/operate SRBRs issued vest.  Respond to incidents, using clear and concise language when addressing associates, to describe the issue and walk them through initial troubleshooting steps. If these do not work, escalate the ticket to AR Technician. Convey error codes, asset IDs, and descriptions of the problem being encountered, as well as categorize the severity level, assess urgency, and lay out the expected resolution time.

ACHIEVEMENTS:

  • Created guidebook for the Quarterback / Team Lead position that outlined higher-level troubleshooting steps, protocols for escalation, and methods for obtaining team performance metrics which were presented to the management team.
July 2019
until
September 2022
Sage Renovations
Operations Manager

Provided extensive customer care service within a general contracting business.  Coordinated communications and scheduling between homeowners and subcontractors, overseeing projects from start to finish. Using QuickBooks, generated estimates for contracting services, managed customer invoices, billing, payments, and accounting. Invoiced subcontractors and initiated payment to them, tracking all cash flow for tax purposes.

ACHIEVEMENTS:

  • Designed and launched a visually stunning company website that showcased our products and services, resulting in a 30% increase in online inquiries.

  • Created compelling and engaging content for social media platforms, driving a significant boost in brand visibility and generating numerous residential leads for home improvement projects.
January 2018
until
July 2019
First Choice Physical Therapy
Office Manager

Provided administration and coordination of patient services including scheduling appointments, the verification of health insurance coverage, obtaining prior authorization, processing provider referrals, patient registration, copayments, and medical records retrieval.  Received all inbound/outbound phone calls and acted as initial point of contact for patients in physical therapy clinic.  

ACHIEVEMENTS:

  • Successfully implemented Quickbooks accounting software into an existing business to streamline invoice management, improve payment tracking accuracy, and enhance financial recording efficiency.

  • Proficiently managed accounts receivable, including meticulous tracking, strategic collections calls, and precise financial recording to maintain a healthy cash flow.

  • Initiated provider enrollment with leading insurers, including Aetna, Medicaid, and the Department of Labor, facilitating seamless participation and access to a broader patient base.

My Education

See my highlighted education below for related coursework to the position I'm applying for.

May
2024
Western Governors University
Bachelors Science, Software Engineering

RELEVANT COURSEWORK:

  • Learned best practices in web application development, object oriented programming, networking and security, data management, and the business of IT.

ACHIEVEMENTS:

  • Excellence Award for Exemplary User Interface Design
November 2018
Western Governors University 
Masters Degree, Business Management and Leadership 

RELEVANT COURSEWORK:

  • Developed the comprehensive managerial and leadership skill set needed to execute organizational change, drive strategic initiatives, and develop high-performance teams.

ACHIEVEMENTS:

  • Successfully completed a rigorous program in Business Management and Leadership encompassing data-driven decision making, business acumen, and strategic change management.

"When I have fully decided that a result is worth getting I go ahead of it and make trial after trial until it comes."

-Thomas A. Edison

Technical Skills

See my highlighted technical skills below for related skillsets to the required skills for the position I'm applying for.

HTML5 / CSS3

Experience building projects with HTML5 / CSS3.

Javascript

Experience building projects with Javascript.

MySQL

Experience building projects with MySQL.

Java

Experiences building projects with Java.

Photoshop

Experience building projects with Photoshop.

Bootstrap

Experience building projects with Bootstrap.

Python

Experience building projects with Python.

C++

Experience building projects with C++.